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To have an Eligibility Verification Certificate, etc. issued or reissued

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use a Myna health insurance card.

If you lose your health insurance card

Required documents: Application Form for Reissue of Health Insurance Card/Elderly benefits card (Card loss/Damage)
example

<Identification Documents>
You may be asked to attach the following documents or document copies to verify the applicant's identity.

  1. An identification document showing a facial photograph of the applicant (e.g., driver's license, passport). If the applicant does not have picture ID, an official certificate such as a certificate of residence.
  2. If somebody else is applying on your behalf, documentation of the relationship between you and the person applying, in addition to the ID of the person applying, etc.
Deadline: Immediately following loss of health insurance card
Applies to: Insured persons or dependents who have lost their health insurance cards
Address inquiries to: Health Insurance Society
How to apply JERA employees


Persons belonging to related companies
Submit to the person in charge of health insurance at the company

Voluntarily and Continuously Insured Persons
Submit to the Health Insurance Society
* Any postal fees incurred shall be paid out of pocket.

Where to submit

  • By internal mail
    To the JERA Health Insurance Society
  • By regular mail
    103-6125 Nihonbashi Takashimaya Mitsui Building 16F, 5-1, Nihonbashi 2-chome, Chuo-ku, Tokyo
    • * Any postal fees incurred shall be paid out of pocket.
Notes: A 500-yen reissue fee is incurred per card, regardless of the reason for the loss of the card. (The Health Insurance Society will provide separate instructions regarding the remittee.)

If your health insurance card is damaged

Required documents: Application Form for Reissue of Health Insurance Card/Elderly benefits card (Card loss/Damage)
example

<Documents to attach>

  • Damaged health insurance card

<Identification Documents>
You may be asked to attach the following documents or document copies to verify the applicant's identity.

  1. An identification document showing a facial photograph of the applicant (e.g., driver's license, passport). If the applicant does not have picture ID, an official certificate such as a certificate of residence.
  2. If somebody else is applying on your behalf, documentation of the relationship between you and the person applying, in addition to the ID of the person applying, etc.
Deadline: Immediately following loss of health insurance card
Applies to: Insured persons or dependents who have damaged their health insurance cards
Address inquiries to: Health Insurance Society
How to apply JERA employees


Persons belonging to related companies
Submit to the person in charge of health insurance at the company

Voluntarily and Continuously Insured Persons
Submit to the Health Insurance Society
* Any postal fees incurred shall be paid out of pocket.

Where to submit

  • By internal mail
    To the JERA Health Insurance Society
  • By regular mail
    103-6125 Nihonbashi Takashimaya Mitsui Building 16F, 5-1, Nihonbashi 2-chome, Chuo-ku, Tokyo
    • * Any postal fees incurred shall be paid out of pocket.