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To have a Health Insurance Eligibility Certificate, etc. issued or reissued

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use your My Number Card as your Health Insurance Certificate.

To have a Health Insurance Eligibility Certificate issued or reissued
To have the Notice of Eligibility Information reissued

If you lose your health insurance card

Required documents:	Application Form for Reissue of Health Insurance Card/Elderly benefits card (Card loss/Damage) example
Required documents:	＜Identification Documents＞ You may be asked to attach the following documents or document copies to verify the applicant's identity. An identification document showing a facial photograph of the applicant (e.g., driver's license, passport). If the applicant does not have picture ID, an official certificate such as a certificate of residence. If somebody else is applying on your behalf, documentation of the relationship between you and the person applying, in addition to the ID of the person applying, etc.
Deadline:	Immediately following loss of health insurance card
Applies to:	Insured persons or dependents who have lost their health insurance cards
Address inquiries to:	Health Insurance Society
How to apply	JERA employees Persons belonging to related companies Submit to the person in charge of health insurance at the company Voluntarily and Continuously Insured Persons Submit to the Health Insurance Society * Any postal fees incurred shall be paid out of pocket. Where to submit By internal mail To the JERA Health Insurance Society By regular mail 103-6125　Nihonbashi Takashimaya Mitsui Building 16F, 5-1, Nihonbashi 2-chome, Chuo-ku, Tokyo * Any postal fees incurred shall be paid out of pocket.
Notes:	A 500-yen reissue fee is incurred per card, regardless of the reason for the loss of the card. (The Health Insurance Society will provide separate instructions regarding the remittee.)

If your health insurance card is damaged

Required documents:	Application Form for Reissue of Health Insurance Card/Elderly benefits card (Card loss/Damage) example
	＜Documents to attach＞ Damaged health insurance card
	＜Identification Documents＞ You may be asked to attach the following documents or document copies to verify the applicant's identity. An identification document showing a facial photograph of the applicant (e.g., driver's license, passport). If the applicant does not have picture ID, an official certificate such as a certificate of residence. If somebody else is applying on your behalf, documentation of the relationship between you and the person applying, in addition to the ID of the person applying, etc.
Deadline:	Immediately following loss of health insurance card
Applies to:	Insured persons or dependents who have damaged their health insurance cards
Address inquiries to:	Health Insurance Society
How to apply	JERA employees Persons belonging to related companies Submit to the person in charge of health insurance at the company Voluntarily and Continuously Insured Persons Submit to the Health Insurance Society * Any postal fees incurred shall be paid out of pocket. Where to submit By internal mail To the JERA Health Insurance Society By regular mail 103-6125　Nihonbashi Takashimaya Mitsui Building 16F, 5-1, Nihonbashi 2-chome, Chuo-ku, Tokyo * Any postal fees incurred shall be paid out of pocket.