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Having your Health Insurance Eligibility Certificate, etc. issued or reissued

Please see the following for details on the procedure for having your Health Insurance Eligibility Certificate reissued.
If you have a My Number Card registered as a Health Insurance Certificate, please use it instead. (In this case, it is not necessary to apply to have your Health Insurance Eligibility Certificate reissued.)

If your Health Insurance Eligibility Certificate is lost or damaged

Required documents: Application Form for Issue/Reissue of Health Insurance Eligibility Certificate
example

[Documents to attach]

  • The damaged Health Insurance Eligibility Certificate (if it has been damaged)
Applies to: Insured persons, etc. who wish to have their “Health Insurance Eligibility Certificate” reissued for the following reasons:
  • Because their My Number Card has been lost
  • Because their Health Insurance Eligibility Certificate has been lost or damaged (if the person has not obtained a My Number Card registered as a Health Insurance Certificate)
Deadline: Immediately after the event
Address inquiries to: Health Insurance Society
How to apply JERA employees

*For address copy: toiawase@jerakenpo.jp

Where to submit

  • If using JERA-specified correspondence mail (including internal mail)
    Submit to the JERA Health Insurance Society, 25th floor, JERA head office (Nihonbashi)
  • If using regular mail (simple registered mail, etc.)
    103-6125 Nihonbashi Takashimaya Mitsui Building 16F, 5-1, Nihonbashi 2-chome, Chuo-ku, Tokyo
    To the JERA Health Insurance Society
    • * Any postal fees incurred shall be paid out of pocket.

Persons belonging to related companies
Submit to the person in charge of health insurance at the company

Voluntarily and Continuously Insured Persons
Submit to the Health Insurance Society
* Any postal fees incurred shall be paid out of pocket.

Where to submit

103-6125 Nihonbashi Takashimaya Mitsui Building 16F, 5-1, Nihonbashi 2-chome, Chuo-ku, Tokyo
To the JERA Health Insurance Society

  • * Any postal fees incurred shall be paid out of pocket.

If it is necessary to have a Health Insurance Eligibility Certificate issued

Required documents: Application Form for Issue/Reissue of Health Insurance Eligibility Certificate
example
Applies to: Insured persons, etc. who wish to have their “Health Insurance Eligibility Certificate” issued for the following reasons:
  • Because they are in the process of renewing their My Number Card
  • Because their My Number Card’s electronic certificate has expired
  • Because they require the support of a third party (such as a caregiver) upon using their My Number Card registered as a Health Insurance Certificate to undergo an examination
Deadline: Immediately after the event
Address inquiries to: Health Insurance Society
How to apply JERA employees

*For address copy: toiawase@jerakenpo.jp

Where to submit

  • If using JERA-specified correspondence mail (including internal mail)
    Submit to the JERA Health Insurance Society, 25th floor, JERA head office (Nihonbashi)
  • If using regular mail (simple registered mail, etc.)
    103-6125 Nihonbashi Takashimaya Mitsui Building 16F, 5-1, Nihonbashi 2-chome, Chuo-ku, Tokyo
    To the JERA Health Insurance Society
    • * Any postal fees incurred shall be paid out of pocket.

Persons belonging to related companies
Submit to the person in charge of health insurance at the company

Voluntarily and Continuously Insured Persons
Submit to the Health Insurance Society
* Any postal fees incurred shall be paid out of pocket.

Where to submit

103-6125 Nihonbashi Takashimaya Mitsui Building 16F, 5-1, Nihonbashi 2-chome, Chuo-ku, Tokyo
To the JERA Health Insurance Society

  • * Any postal fees incurred shall be paid out of pocket.

Having an “Eligibility Notification of Health Insurance” reissued

If the Mynaportal [Health Insurance Qualification Information Screen] is available for viewing, this screen can be used instead, so no application is generally necessary.